Frequently Asked Questions
Yes, I do. When I mention 'we' it means I. House Of Clare is solely run by me, Clare. From sourcing fabric, designing, pattern making, washing, ironing, cutting, sewing, photographing, markets, website building, emails and social media its all done by yours truly
Before I answer that I'll give you the back story...I am a self taught sewer and started sewing and collecting fabrics from age 14. Since then I have had many years of learning, studying and working as a machinist for textile and fashion companies. Through that time I've learnt industrial sewing techniques, production sewing and quality standards. Now after over a decade of building up my knowledge and skills I've finally decided to turn my side hustle in to a full time gig and haven't looked back. Its a-lot of work owning your own business but I truly love it and wouldn't be doing it if I didn't, so how long? I would say House Of Clare was officially born in 2022.
I get asked this ALOT and the answer is.... all over the place. I've been collection fabric's for years, every town I visit I make it my mission to visit the thrift stores or check to see if there are any garage sale's on. I defiantly have seen a massive decrease in vintage textiles in these past few years so I am always on the hunt, if you know of anything going through there mums linen cupboard I would Love to chat !
Not at this current time however we do have a stockist in Meeanjin (Brisbane), Open House West End and attend regular markets around Gubbi Gubbi (Sunshine Coast QLD). Sign up to our mailing list to see if we will be attending a market near you!
Unfortunately we have taken a break on customs and are not taking on any more at this stage however we will make an announcement through our email newsletter if anything changes so make sure your signed up 📩
YES 🙌 You can purchase them HERE
We have $50, $100, $150, $200, $250, $300, $350, $400, $450 and $500. If you don't see the amount your looking for don't hesitate to reach out HERE. We will be happy to help you.
Vouchers are sent via email and never expire. If you are having trouble accessing your voucher code please get in touch HERE
We provide free express shipping on all orders over $300, for international $500+.
Standard Shipping Australia wide is a $10 AUD fee and will arrive anywhere from 2-6 business days
Express shipping Australia wide is available through check out for a $14 AUD fee and will arrive from 1-3 Business days
International shipping is available for a $40 AUD flat fee (unlock free shipping if your order is over $500) Express is a flat rate of a $60 fee.
Please note: All sales are shipped with Australia post. Orders placed (on business days) before 12pm EST will be dispatched the same day with Australia Post. All remaining orders have 1 day processing time.
For more information on shipping click HERE. To ask about a recent order please get in touch HERE
All our items are one-of-a-kind. There is a lot of time and love that gets poured into each piece their for we do not accept returns or refunds on sale items, gift cards, wrong size or 'Change of Mind' purchases.
To apply for a refund/return your item must be faulty or incorrect. Please read the measurements and the size guides provided on each specific item. If you are confused about sizing or have any questions we are here to help, contact us HERE
Absolutely! We love giving pre-loved textiles a new life. Your donation will be cherished and transformed into a one-of-a-kind piece.
How to donate? First get in touch HERE
We will get back to you with an address or drop off time and will reimburse postage fees. Soooooooo if you have a cupboard full of nostalgic linens looking for a new adventure, we'd be thrilled to give them a second life!
All one-offs should be hand washed only. we don't recommend machine washing or drying as they will make your garment fade and cause shrinkage. Spot wash or hand wash in delicate soap + white distilled vinegar and line dry inside out only.
Alterations are accepted on a case by case basis. Should your House Of Clare garment need alterations, please contact us HERE